| NOTICE |
Important Notice about Returns
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Seller |
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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Seller |
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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Seller |
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Seller |
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Seller |
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 37045507 |
Inquiry for the item from jow**** |
jow******* |
2019-11-30 |
Answered |
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Hi, maybi know if u hv stock for 019 under new arrival? Thanks. |
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[Re] Inquiry for the item from jow****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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| 36988805 |
Inquiry for the item from evo**** |
evo******* |
2019-11-24 |
Answered |
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Will u replenish BA110RG-1A watch? |
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[Re] Inquiry for the item from evo****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 36908353 |
Inquiry for the item from yin**** |
yin******* |
2019-11-14 |
Answered |
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Morning Seller,
May I check when will be re-stock for the BA110-A01 ?
Thanks |
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[Re] Inquiry for the item from yin****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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[Re] Inquiry for the item from yin****
Alright, thank you and hope you will restock it soon. |
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[Re] Inquiry for the item from yin****
Hi,
We will keep this listing updated once we have new stocks that come in. We seek your kind understanding.
Thank you.
WatchSpree |
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| 36902755 |
Inquiry from amb**** |
amb******* |
2019-11-13 |
Answered |
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Hi, do you have MSGC100G-1A ? Thanks. |
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[Re] Inquiry from amb****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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[Re] Inquiry from amb****
Thank you. |
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[Re] Inquiry from amb****
You're most welcome. :) |
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| 36807591 |
Inquiry for the item from cha**** |
cha******* |
2019-11-03 |
Answered |
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Hi!
I am looking for the doremon’s limited edition baby g. Do you have that?
If u do, can show me a pic and let me knw your best selling price.
Appreciate that greatly!
Thanks,
Nicole
Hp: 98787928 |
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[Re] Inquiry for the item from cha****
Hi,
We are sorry that we do not have doremon’s limited edition baby g.
We only have Hello Kitty Limited Edition.
Thank you.
Watchspree |
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[Re] Inquiry for the item from cha****
Ok noted. Let me check with my sis to see if she wants the hello kitty one. Will come bk to u accordingly. Tks! |
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[Re] Inquiry for the item from cha****
Sure. We hope to hear from you again. :) |
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| 36736635 |
Inquiry related delivery from bab**** |
bab******* |
2019-10-24 |
Answered |
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When will Order no. 306859758 be posted out? |
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[Re] Inquiry related delivery from bab****
Hi,
Thanks for your interest.
As we checked, there is no this order number in our system. Please check again at your side or check with Qoo10. :)
Thank you.
Watchspree |
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| 36735757 |
Inquiry related delivery from bab**** |
bab******* |
2019-10-24 |
Answered |
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When will Order no. 306859758 be posted out? |
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[Re] Inquiry related delivery from bab****
Hi,
Thanks for your interest.
As we checked, there is no this order number in our system. Please check again at your side. :)
Thank you.
Watchspree |
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| 36665125 |
Inquiry related return and exchange from hui**** |
hui******* |
2019-10-15 |
Answered |
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BGS100S -7A. just arrived few days ago. Hour min hands are stuck. Cant put into SET function by pressing ADJUST. Pls replace or refund. Digital clock is working. Already sent you msg via the CONTACT SELLER during confirm delivery. Pls reply ASAP. |
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[Re] Inquiry related return and exchange from hui****
Hi,
Thanks for your purchased.
We are regret to inform you that the photo you've sent to us is too blur and hard to see properly. We had send you a message via Whatapps. It would be great if you could send us a clear video of the watch for us to identify the issue.
Thank you.
Watchspree
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