| NOTICE |
Important Notice about Returns
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Seller |
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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Seller |
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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Seller |
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Seller |
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Seller |
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 36918083 |
Inquiry for the item from shi**** |
shi******* |
2019-11-14 |
Answered |
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Hi, does LQ142E-1A comes with box? I'm gifting to someone. |
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[Re] Inquiry for the item from shi****
Hi,
Thanks for your interest.
However, we are regret to inform you that it will not comes with the box.
Thank you.
Watchspree |
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[Re] Inquiry for the item from shi****
Noted, thank you! |
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[Re] Inquiry for the item from shi****
You're most welcome. :) |
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| 36483443 |
Inquiry for the item from gra**** |
gra******* |
2019-09-23 |
Answered |
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Hi does it come with it's box? I meant to gift it. |
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[Re] Inquiry for the item from gra****
Hi,
Thanks for your interest.
We are regret to inform you that these will not come with the box. However, you may let us know the model you want. We will check on our listing to see which can top up for the box or free box.
We look forward to hear from you soon.
Thank you,
Watchspree |
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| 35565382 |
Inquiry related return and exchange from ann**** |
ann******* |
2019-05-31 |
Answered |
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Hi I received my order already but the watch is too big for me,is it okay to return and change to other model can??,thanks |
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[Re] Inquiry related return and exchange from ann****
Hi,
Thanks for your purchase.
We have contact you via Watsapp earlier.
Thank you
Watchspree |
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| 34085974 |
Inquiry for the item from yin**** |
yin******* |
2018-12-19 |
Answered |
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Any restock for 110-2A2? |
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[Re] Inquiry for the item from yin****
Hi,
May we have the full model name? e.g. BA110-1A.
Thank you
Watchspree |
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| 33808440 |
Inquiry for the item from Haz**** |
Haz******* |
2018-11-27 |
Answered |
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Hi,
Will u restock GA110BC-1A? |
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[Re] Inquiry for the item from Haz****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 31386982 |
Inquiry for the item from roy**** |
roy******* |
2018-04-07 |
Answered |
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GA-110DC-1A are you going to restock soon? Thanks |
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[Re] Inquiry for the item from roy****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 30359405 |
Inquiry for the item from Joa**** |
Joa******* |
2018-01-10 |
Answered |
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Hi, when will BA110DE-2A1 be restocked? |
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[Re] Inquiry for the item from Joa****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 30316596 |
Restock? |
acc******* |
2018-01-08 |
Answered |
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Hi! will BA 110DC-2A1 be restocked?
Thanks! |
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[Re] Restock?
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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