| NOTICE |
Important Notice about Returns
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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Seller |
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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Seller |
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Seller |
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Seller |
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 39367293 |
Inquiry for the item from 262**** |
squ******* |
2020-07-11 |
Answered |
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hi, for item G-SHOCK Code A02 (DW5600BBN-1D), I would like to check what is the material for the band? |
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[Re] Inquiry for the item from 262****
Hi, thank you for contacting Watchspree. As per checking, the material for the strap of this model is nylon strap. Do feel free to contact us if you need further assistance. Thank you. |
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| 39099917 |
Inquiry for the item from spu**** |
spu******* |
2020-06-14 |
Answered |
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Hi do you have GA2100? If have can i have the link. Thanks |
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[Re] Inquiry for the item from spu****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. The listing will be updated once stocks arrive.
Thank you for your kind understanding. Feel free to contact us if you have further questions.
Regards,
Watchspree
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| 39099561 |
Inquiry for the item from thh**** |
thh******* |
2020-06-14 |
Answered |
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hi this baby confirm authentic Brand right ? Thx |
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[Re] Inquiry for the item from thh****
Hi,
Thank you for contacting Watchspree. (:
Watchspree believes in building a relationship and trust with our customers. Thus, all our products are 100% genuine, new with original tag, box and manual.
Feel free to contact us if you have further questions.
Thank you.
Watchspree
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| 39095800 |
Inquiry for the item from dap**** |
dap******* |
2020-06-14 |
Answered |
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Hi, does your product comes with warranty and box? Thanks |
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[Re] Inquiry for the item from dap****
Hi,
Thank you for contacting Watchspree. (:
Watchspree believes in building a relationship and trust with our customers. Thus, all our products are 100% genuine, new with original tag, box and manual.
We provide a one year seller warranty which covers manufacturer defect. If your watch is faulty, please bring it back to us for warranty claim.
Feel free to contact us if you have further questions.
Thank you.
Watchspree
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| 39081361 |
Inquiry for the item from men**** |
men******* |
2020-06-12 |
Answered |
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Hi,
For A21 and A25 which is most recommended for a lady user? |
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[Re] Inquiry for the item from men****
Hi,
Thank you for contacting Watchspree.
As per checking, both are the popular models. :)
Regards,
Watchspree |
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[Re] Inquiry for the item from men****
Both has same functions? |
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[Re] Inquiry for the item from men****
Hi,
Thank you for contacting Watchspree.
As per checking, BLX 560 have extra moon data and tide graph function and the rest is same with BGD 560.
Regards,
Watchspree
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| 39061272 |
Inquiry for the item from sit**** |
sit******* |
2020-06-11 |
Answered |
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Hi, why am i not able to apply the 30% voucher for the gshock item? |
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[Re] Inquiry for the item from sit****
Hi,
Thanks for your interest.
We are regret to inform you that the shop coupon is not applicable for the promotion item.
Regards,
Watchspree
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| 39058723 |
Inquiry from sse**** |
sse******* |
2020-06-10 |
Answered |
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Where do we go to, if the watch spoils during the 1 year warranty period? Also, how long can the battery last? |
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[Re] Inquiry from sse****
Hi,
Thank you for contacting Watchspree. (:
We provide a one year seller warranty which covers manufacturer defect. If your watch is faulty, please bring it back to us for warranty claim. The battery would normally last for at least 2 years.
Feel free to contact us if you have further questions.
Thank you.
Watchspree
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| 39031182 |
Inquiry for the item from amd**** |
amd******* |
2020-06-09 |
Answered |
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Hi Seller, if I ordered today when will be the earliest delivery please confirm thanks. |
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[Re] Inquiry for the item from amd****
Hi, thank you for contacting Watchspree. We would normally take one working day to process the order and would ship it out on the next day. As per checking, Qxpress would estimated takes 2-4 working days to deliver the item. We hope these information may helps. Feel free to contact us if you need further assistance. Thank you. :) |
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[Re] Inquiry for the item from amd****
Ya sure thx |
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[Re] Inquiry for the item from amd****
Our pleasure. :) |
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