| NOTICE |
Important Notice about Returns
|
Seller |
|
See all notices |
|
For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
|
| NOTICE |
Product and Warranty
|
Seller |
|
See all notices |
|
All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
|
| NOTICE |
Shipping
|
Seller |
|
See all notices |
|
As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
|
| NOTICE |
Return and Exchange Policy
|
Seller |
|
See all notices |
|
Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
|
| NOTICE |
Non-receipt Claim issue (Did not receive the item)
|
Seller |
|
See all notices |
|
Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
|
| 37046899 |
Inquiry for the item from ope**** |
ope******* |
2019-11-30 |
Answered |
| |
hi f94wa-8 does it hav alarm and stopwatch function?
thanks |
| |
[Re] Inquiry for the item from ope****
Hi,
Thanks for your interest.
As we checked, this model have the 1/100-second stopwatch and daily alarm features.
Regards,
Watchspree |
|
| 36656702 |
Inquiry from che**** |
che******* |
2019-10-15 |
Answered |
| |
Hi do you have other payment mode - credit card? |
| |
[Re] Inquiry from che****
Hi,
You may check during your check out and payment part.
Thank you.
Watchspree |
|
| 36480807 |
Inquiry related delivery from pcc**** |
pcc******* |
2019-09-23 |
Answered |
| |
Hi how long it will take to be delivered |
| |
[Re] Inquiry related delivery from pcc****
Hi,
Thank for your interest.
There is three shipping methods for you in this listing which are:-
i)Qxpress/Qprime - it will take about 2-4 working days for your delivery
ii)Singpost Normal mail - it will take about 2-15 working
+days for Singpost Normal Mail to deliver your item.
iii) Self collection - you only can do self collection at our office after one working day you place the order.
We wish you have a nice shopping experience with us.
Thank you.
Watchspree |
|
| 36108144 |
Inquiry for the item from tyt**** |
tey******* |
2019-08-05 |
Answered |
| |
Hi, does F91W-1 have the timer function?
Thanks! |
| |
[Re] Inquiry for the item from tyt****
Hi,
Thanks for your interest.
F91W-1D only have alarm clock and stopwatch function. :)
Thank you.
Watchspree |
|
| 35842652 |
Inquiry for the item from 239**** |
kil******* |
2019-07-02 |
Answered |
| |
Hello. I would like to purchase F91W-1. But I URGENTLY need it by 3th July 2019. I can go to the shop/office to collect and pay. Please reply asap.. with address.. thank you.
Please call/whatsapp me at @9696 9672 |
| |
[Re] Inquiry for the item from 239****
Hi,
We have contact you through Whatapps.
Thank you.
Watchspree |
|
| 35838973 |
Inquiry related delivery from joh**** |
joh******* |
2019-07-02 |
Answered |
| |
Hi! I'm looking to get it the watch by Thursday. Can you share the location of the pickup address to assist in my decision? Thanks! |
| |
[Re] Inquiry related delivery from joh****
Hi,
We're sorry that we cannot provide our office address in here. Maybe you can place an order and indicate that you want to self-collect the watch. We will text you our office address and other information once received your order. :)
It is okay for you?
Thank you.
Watchspree |
| |
[Re] Inquiry related delivery from joh****
I would like the address (or at least the road name) first to assess if it's viable for me to travel myself to collect, or if I should just buy offline. Thanks! |
| |
[Re] Inquiry related delivery from joh****
Hi, maybe you want provide us your Whatapps number so that we may contact you through Whatapps. :) |
| |
[Re] Inquiry related delivery from joh****
My number is 9780-1271. Please see if you can contact me by noon-time today. Thanks! |
| |
[Re] Inquiry related delivery from joh****
Hi, we had contact you through Whatapps. Thank you. :) |
|
| 35648793 |
Inquiry related delivery from han**** |
han******* |
2019-06-10 |
Answered |
| |
Hi,
If I Place order will I receive by wed? |
| |
[Re] Inquiry related delivery from han****
Hi,
Thank for your interest.
There is four shipping method for you which is
i) Qxquick - you can choose any date and timing for your delivery
ii)Qxpress - it will take about 2-4 working days for your delivery
iii)Singpost Normal mail - it will take about 2-15 working
+days for Singpost Normal Mail to deliver your item.
iv) Self collection - you only can do self collection at our office after one working day you place the order.
Wish you have a nice shopping experience with Watchspree
Thank you
Watchspree
|
| |
[Re] Inquiry related delivery from han****
I can’t find qxquick delivery in this order |
| |
[Re] Inquiry related delivery from han****
one working day is collect at where? |
| |
[Re] Inquiry related delivery from han****
Hi,
Kindly provide us your phone number so that we will contact you via Watsapp about the details of self collection:)
Thank you
Watchspree |
|
| 35632504 |
Inquiry for the item from jen**** |
jen******* |
2019-06-08 |
Answered |
| |
The watch can set alarm? |
| |
[Re] Inquiry for the item from jen****
Hi,
Thanks for your interest.
Yes, the watch can set alarm:)
Thank you
Watchspree |
|
