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Important Notice about Returns
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 37396231 |
Inquiry related delivery from Cla**** |
cla******* |
2020-01-14 |
Answered |
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Hi If I am to buy today and need to have it urgently, how fast can you send to me? |
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[Re] Inquiry related delivery from Cla****
Hi,
Thank for your interest.
There is three shipping methods you can choose which are:
i)Qxpress - it will take about 2-4 working days for your delivery
ii)Singpost Normal mail - it will take about 2-15 working
+days for Singpost Normal Mail to deliver your item.
iii) Self collection - you only can do self collection at our office after one working day you place the order.
Please be informed that we will need a day to process your order.
We wish you have a nice shopping experience with Watchspree.
Thank you.
Watchspree |
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| 36515164 |
Inquiry from 260**** |
240******* |
2019-09-27 |
Answered |
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Hello, This is Andong Leather Bags Factory in Guangzhou, China. We are professional manufacturer of all type leather products, mainly include genuine leather wallets, purses, backpacks, handbags, chest bags, briefcases, travel duffels, messenger bags. We accept small orders. Normally 20pcs wallets, we can print your logo or design wallets for you, bigger bags such as chest bag, shoulder handbag, only need 5pcs. Please follow our international Alibaba store, MOQ Only 1 pcs, and price is very very competitive, drop shipping also is welcome! We think we can assist your business. Pls open below link by using google Browser or other Browsers to see our products. Don't worry, it is 100% safe: andongleather.en.alibaba.com |
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[Re] Inquiry from 260****
Hi,
Thanks for your interest.
You may send this to our email: enquiries@watchspree.com.sg
Regards,
Watchspree |
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