| NOTICE |
Important Notice about Returns
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Seller |
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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Seller |
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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Seller |
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Seller |
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Seller |
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 32602773 |
Inquiry for the item from ire**** |
ire******* |
2018-08-09 |
Answered |
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Will u restock B169R-3D?thanks |
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[Re] Inquiry for the item from ire****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 32350053 |
Inquiry for the item from jen**** |
jen******* |
2018-07-14 |
Answered |
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How can I apply the 25% discount? |
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[Re] Inquiry for the item from jen****
Hi,
You will need to download the coupon in order to apply it :)
Thank you
Watchspree |
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| 31656349 |
Coupon |
lyn******* |
2018-05-04 |
Answered |
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Hi, I tried to apply the discount coupon to the Baby G watch but can't? |
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[Re] Coupon
Hi,
Thanks for your interest.
As we try, we are able to apply the coupon.
You may try to delete all of your items, buy again and apply the coupon.
Thank you
Watchspree |
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| 31191301 |
Inquiry for the item from joy**** |
joy******* |
2018-03-19 |
Answered |
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When will the light pink colour be in stock ? |
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[Re] Inquiry for the item from joy****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding
Thank you
WatchSpree
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| 30286315 |
Inquiry for the item from dea**** |
dea******* |
2018-01-06 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from dea****
Secret Inquiry |
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| 29606000 |
Inquiry for the item from mad**** |
mad******* |
2017-11-26 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from mad****
Secret Inquiry |
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[Re] Inquiry for the item from mad****
Secret Inquiry |
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[Re] Inquiry for the item from mad****
Secret Inquiry |
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| 29497093 |
Inquiry related delivery from swe**** |
swe******* |
2017-11-20 |
Answered |
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Dear seller, kindly advise if you could help to ship out my order by today so I can receive by Wednesday as I need it urgently for a gift on Wednesday afternoon :( Otherwise I can top up for express delivery. Kindly contact me via my mobile 82013378. Thank you. (Repeated buyer who purchased > 5 from you) |
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[Re] Inquiry related delivery from swe****
Hi,
You has requested delivery via QxQuick on 21 Nov 1200-1400.
The courier man will pick up your parcel and delivery to you as you requested.
Thanks you
Watchspree |
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| 29371509 |
Inquiry for the item from Vic**** |
Vic******* |
2017-11-12 |
Answered |
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Any kids series ? |
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[Re] Inquiry for the item from Vic****
Hi,
We regret to inform you that this is the standard size of the watch :)
Thank you
Watchspree |
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