| NOTICE |
Important Notice about Returns
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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Seller |
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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Seller |
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Seller |
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Seller |
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 37085216 |
Inquiry for the item from tyf**** |
tyf******* |
2019-12-04 |
Answered |
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Hi, will you be restocking BG169R-3D before Christmas? |
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[Re] Inquiry for the item from tyf****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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| 37073166 |
Inquiry related delivery from Fon**** |
Fon******* |
2019-12-03 |
Answered |
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Hi, if I place the order today. It take how long to deliver? |
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[Re] Inquiry related delivery from Fon****
Hi,
Thank for your interest.
There is four shipping method for you which is
i) Qxquick - you can choose any date and timing for your delivery
ii)Qxpress - it will take about 2-4 working days for your delivery
iii)Singpost Normal mail - it will take about 2-15 working
+days for Singpost Normal Mail to deliver your item.
iv) Self collection - you only can do self collection at our office after one working day you place the order.
Wish you have a nice shopping experience with Watchspree
Thank you
Watchspree |
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| 36917389 |
Inquiry for the item from nai**** |
eil******* |
2019-11-14 |
Answered |
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Hi, I’m interested to buy BG169R-3D, can I know when is the stock coming in?Thanks |
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[Re] Inquiry for the item from nai****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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| 36910123 |
Inquiry for the item from tay**** |
tay******* |
2019-11-14 |
Answered |
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Hi seller, when will u restock for BG-169M-D? |
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[Re] Inquiry for the item from tay****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree
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| 36900260 |
Inquiry for the item from raj**** |
raj******* |
2019-11-13 |
Answered |
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Why unable to use 30% coupon? |
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[Re] Inquiry for the item from raj****
Hi,
Thanks for your interest.
We are regret to inform you that the shop coupon is not applicable for the promotion item.
Thank you for your understanding.
Regards,
Watchspree |
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| 36784252 |
Inquiry for the item from rus**** |
rus******* |
2019-10-31 |
Answered |
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Hi may I know when A08/A09 will stock up? |
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[Re] Inquiry for the item from rus****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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| 36761819 |
Inquiry for the item from mar**** |
mar******* |
2019-10-28 |
Answered |
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Hi. When will you restock GMDS6900MC-4D ??? |
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[Re] Inquiry for the item from mar****
Hi,
Thank you for your interest.
This model is currently out of stock. We are still not sure when will it be restocked. We will keep this listing updated once we have new stocks that come in.
We seek your kind understanding.
Thank you.
WatchSpree |
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| 36608733 |
Inquiry for the item from ade**** |
ade******* |
2019-10-09 |
Answered |
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Hi Seller, may I check if the watches are authentic? |
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[Re] Inquiry for the item from ade****
Hi,
Thank you for your interest.
WatchSpree believes in building a relationship and trust with our customers. Thus, all our products are 100% genuine, new with original tag, box and manual.
Thank you.
Watchspree
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