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Important Notice about Returns
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For your item to be eligible for an exchange or a return, please ensure that it is new and unused, packed in original box with proof of purchase in original working condition*, no scratches or damages *, not resized and no alteration done on any part of the watch. Any packages received that do not conform to our rules of exchanges will be ignored.
*unless returning due to defect
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| NOTICE |
Product and Warranty
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All products sold on Watchspree are guaranteed to be 100% authentic and brand new. Over the years, Watchspree has sold watches to thousands of customers from all over the world and will continue to provide excellent customer service and the best possible pricing.
All our products come with 1-Year Warranty* (2-Year Warranty for Smartwatches), original product tag and box, unless otherwise stated.
*Casio models starting from MQ, MW59, MW240 do not come with warranty.
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| NOTICE |
Shipping
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As tracking is not available for Singpost Normal Mail, we will not be held liable for any lost parcels/damaged items mailed out via Singpost Normal Mail.
‘Qxpress’ and 'Qprime' shipping options are highly recommended as tracking number will be provided.
• All orders will be strictly inspected and securely packed in bubble wrap packaging.
• Orders will be shipped within 2 working days once payment has been completed.
• All orders received on Fridays, Saturdays, Sundays or Public Holidays, will be processed on the next working day.
Do note that all overseas buyers are responsible for any customs and/or tax payable and it is not included in the item price. Please check your country customs tax before buying or bidding.
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| NOTICE |
Return and Exchange Policy
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Return/exchange requests must be sent to us via ‘Question & Answer’ section below within 1 week from the date of delivery. We will respond to your request within 1 working day.
Faulty Products:
• If the faulty product is in stock, a replacement will be given to the customer once the faulty product is returned to us.
• If the faulty product is out of stock, an exchange or a full refund will be granted once the faulty product is returned to us.
Change of Mind:
• No full refund will be granted. Only an exchange will be granted once the product is returned to us. If exchanged item selected is higher-priced, you have to top up and if it is lower-priced, any balance will not be refunded. Every item can only be exchanged once.
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| NOTICE |
Non-receipt Claim issue (Did not receive the item)
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Orders shipped via Qxpress/Qprime:
If you do not receive your order even after order status has been changed to ‘Delivered’, please file for 'Non-receipt Claim' within 7 days.
Orders shipped via Singpost Normal Mail:
If you do not receive your order AFTER 15 working days, do contact us directly by dropping us a message at ‘Question & Answer’ section below. We will attend to your enquiry within 1 working day.
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| 38872286 |
Inquiry for the item from 236**** |
ang******* |
2020-05-27 |
Answered |
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Hi, when are going to restock?
Interested in Seiko Auto 5, A23
thanks |
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[Re] Inquiry for the item from 236****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. The listing will be updated once stocks arrive.
Thank you for your kind understanding. Feel free to contact us if you have further questions.
Regards,
Watchspree
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| 38796274 |
Inquiry for the item from fai**** |
fai******* |
2020-05-20 |
Answered |
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Hi seller,
1) Automatic means i have to wound myself... How long frequency?
2) u can adjust length before mail? Thx! |
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[Re] Inquiry for the item from fai****
Hi , thank for your purchase. This Seiko model is an automatic watch, also known as self-winding watch, is a mechanical watch in which the natural motion of the wearer provides energy to run the watch. It has to be wear it 8 hours per day for 1 weeks time for the first power reserve charging since it is brand new from manufacturer. Besides, we only have straps adjustment service for metal watch only. You could indicate the measurement of your wrist in the shipping memo for us to adjust before mail. Feel free to contact us if you have further questions. Thank you. |
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[Re] Inquiry for the item from fai****
Thk u seller! After 1st week of 8h wear daily, how many hrs we need to wear daily? ( ie. Wk 2 onwards) |
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[Re] Inquiry for the item from fai****
Hello, thank you for contacting Watchspree. (: Seiko automatic watch, also known as self-winding watch, is a mechanical watch in which the natural motion of the wearer provides energy to run the watch. It is recommended for wearer to wear at least 8 hours per day for a week for it to get fully charged, so that it will last through the night since it is brand new from manufacturer. (It also depends on wearer's movement, desk bound job with lesser movement would require wearer to wear for longer time). Feel free to contact us if you have further questions. Thank you. |
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| 38481350 |
Inquiry for the item from yno**** |
yno******* |
2020-04-27 |
Answered |
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Hi I'm keen in the SNKL41K1. Is it still available? If yes, is it possible for me to purchase another watch with the same price, and u send me the SNKL41K1?
Appreciate it even if it's not possible. Thanks. |
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[Re] Inquiry for the item from yno****
Hi,
Thank you for your interest.
We regret to inform you that this model is out of stock and we are still not sure when will it be restocked. The listing will be updated once stocks arrive.
Thank you for your kind understanding. Feel free to contact us if you have further questions.
Regards,
Watchspree |
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| 38390588 |
Inquiry for the item from nab**** |
nab******* |
2020-04-20 |
Answered |
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Hi, I am enquiring in how to obtain the 30% discount for the seiko prospex |
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[Re] Inquiry for the item from nab****
Hi, I wish to purchase the item. I will like to know if the 30% still applies or not :) |
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[Re] Inquiry for the item from nab****
Hi,
Thanks for contacting Watchspree.
As per checking, we are regret to inform you that the shop coupon is not applicable for the promotion item as these are the best price.
We seek your kind understanding. Feel free to contact us if you need further assistance.
Thank you.
Watchspree |
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| 38010149 |
Inquiry from vjr**** |
gre******* |
2020-03-16 |
Answered |
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what is the link can use your sitewide 30 percent coupon? |
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[Re] Inquiry from vjr****
Hi,
Thanks for contacting Watchspree.
Please be informed that the shop coupon is only applicable for the item with original price, whereas this listing is running a promotion by Qoo10 which is the best price now. :)
Feel free to contact us if you have any further questions.
Thank you.
Watchspree |
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[Re] Inquiry from vjr****
doesn't work u see. undiscounted price is 380. watch is seiko srp773j1. |
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[Re] Inquiry from vjr****
it only works where it says apply sho coupon. but then u jacked up those items prices 30-50 percent. pls stop this kind of scam. u waste people time by showing its on offer. |
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[Re] Inquiry from vjr****
Hi,
Thanks for contacting Watchspree.
As per checking, the listing you've found with the price $380 is another promotion that run by Qoo10 which shop coupon is not applicable too.
You may check the link of the listing below as it is the original price we sell in Qoo10. https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=515801613
Please feel free to contact us if you have further questions.
Thank you.
Watchspree |
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| 38008020 |
Inquiry for the item from cec**** |
cec******* |
2020-03-16 |
Answered |
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This is my third message requesting for information so that I can purchase. Can you confirm that the Made in Japan Watch Model A02 is actually manufactured in Japan? How big is the dial? 42mm or 45mm? Look forward to hearing back urgently. Thank you |
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[Re] Inquiry for the item from cec****
Hi,
Thanks for your interest.
We had reply on your previous inquiry:)
Thank you
Watchspree |
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| 38008008 |
Inquiry for the item from cec**** |
cec******* |
2020-03-16 |
Answered |
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Hi Seller
This is my third message requesting for information so that I can purchase. Can you confirm that the Made in Japan Watch Model A02 is actually manufactured in Japan? How big is the dial? 42mm or 45mm? Look forward to hearing back urgently. Thank you |
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[Re] Inquiry for the item from cec****
Hi,
Thanks for your interest.
The model you look for is SNZF15J1 and it is made in Japan:)
The dial is 45mm. Attach photo for your kind reference:)
Thank you
Watchspree |
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| 37994517 |
Inquiry for the item from cec**** |
cec******* |
2020-03-15 |
Answered |
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Made in Japan: A0 what is the size of the dial? 45? |
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[Re] Inquiry for the item from cec****
Made in Japan model AO2: what is the size of the dial? 45mm?? Is this really Made in Japan? Thank you. |
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[Re] Inquiry for the item from cec****
Hi can somebody reply as I would like to purchase once I know the dial size for the Made in Japan Model A02. Thank you |
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[Re] Inquiry for the item from cec****
Hi,
Thanks for your interest.
You may look for this link for the details of the watch.
https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=420339046
Attached photo for your kind reference.
Thank you
Watchspree |
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